3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 3 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Jan 6, 2021
Absolutely LOVE this piece! I purchased one as a housewarming gift for my friend (who also LOVED it!), and when I saw it I immediately knew I needed one for myself as well! Seller is very responsive and very helpful- and has a beautiful store! Highly recommend and couldn’t be happier!
Dec 8, 2020
I love it. They seller couldn’t have been more accommodating and helpful, very nice accent to my rev room area, thank you so much.
Nov 25, 2018
This seller is extremely communicative, professional and believes in top-notch customer service. I had issues with the delivery of my product and they bent over backwards to make it right. The item itself is good but not great. I don't mind that it is made in China but the attention to detail is lacking as there are many exposed nails where the branches meet the frame. Fortunately, I have it displayed up high (in my mud room above a set of coat hooks) so the defects are not noticeable.
Jun 20, 2018